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Cold Calling Certification


Online Courses Learning

Summary

Price
£150 inc VAT
Or £50.00/mo. for 3 months...
Study method
Online
Duration
1 hour · Self-paced
Qualification
No formal qualification
CPD
1 CPD hours / points
Certificates
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price

Overview

Despite its bad reputation, cold calling still has a role to play in modern sales. Although there are now strict regulations governing how and when salespeople can use cold calling, it can still be used to good effect.

CPD

1 CPD hours / points
Accredited by The CPD Certification Service

Description

Cold Calling Certification
Despite its bad reputation, cold calling still has a role to play in modern sales. Although there are now strict regulations governing how and when salespeople can use cold calling, it can still be used to good effect.

However, successful cold calling demands a specific set of skills. Objections are the norm rather than the rule and it is easy to become disheartened. This course will teach you why cold calling is still relevant to salespeople today, the research you should undertake before making a call and how to overcome common objections.

You Will Learn:

The role of cold calling in modern sales
The laws you need to obey when using cold calling as a sales technique
The eight steps you can take to maximise your chance of success and maintain a positive mindset
The most common objections and barriers you will face as a cold caller and how to turn the situation around via positive communication

Benefits of Taking This Course:

If you are a business owner, this course will help you fulfil your obligations under the law if your salespeople use cold calling techniques
If you are a salesperson, this course will increase the number of sales you make when cold calling
If you are a salesperson, this course will improve your confidence at all stages of the sales process, and these transferable skills will make you a better communicator in all areas of your working life
If you are interested in consumer psychology, this course will give you a valuable insight into how consumers make a decision to purchase

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

Certificate of completion

Digital certificate - Included

Reviews

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.